Privacy Policy

At Modern Craftsmen Home, we want you to feel comfortable and confident whenever you browse our website, shop with us, or reach out for support. This Privacy Policy explains how we handle personal information in a clear and respectful way, so you always know why certain information is requested, how it is used, and how it is protected. We ask that you read this notice together with any additional updates or product-specific information we may share in the future, especially if you are providing new forms of personal data. If you prefer not to share personal information in any way described here, you may discontinue using our website or decline to provide optional information.

Connections to Other Websites

From time to time, our website may offer links to other online services that are not operated by Modern Craftsmen Home. Those external websites may gather their own personal information and follow different privacy standards. We encourage you to review their privacy practices before sharing any personal data with them.

How We Collect Personal Information

We collect information in a few different ways, depending on how you interact with us.

Sometimes, you may provide information directly — for example, when you place an order, create an account, ask a question, sign up for marketing updates, or participate in a promotion. These moments often involve sharing basic information such as your name, email, phone number, billing or delivery address, and other details needed to complete your purchase or request.

We may also collect information automatically while you browse our website. This may include device information, browser type, general location, pages visited, or interaction patterns. These tools help us understand how visitors use our site so we can improve navigation, fix issues, and tailor content. Cookies or similar technologies may be used for this purpose, and you can control those settings in your browser.

In some cases, we may receive limited information from trusted service providers — for example, shipping partners confirming delivery status, payment providers sharing transaction confirmations, or analytics platforms that help us understand website trends. If a product is purchased as a gift and we are provided a delivery address, we may also receive contact information second-hand that way.

Types of Information We Process

The personal information we may collect can include your contact details, shipping information, transaction history, communication records, and any account preferences you share with us. If you choose to register an account, we will store the information required to create and maintain your login access. You may update your preferences at any time.

When you contact us — whether by email, phone, or through customer support — we may retain those communications to help answer questions, monitor quality, or resolve future concerns. If you choose to receive updates or marketing messages, we will store the details needed to deliver those communications in accordance with your preferences.

Our website may also gather basic technical data to ensure security, improve performance, and support a smooth online experience. This can include IP addresses, device identifiers, and browsing activity.

How We Use Personal Data

We only use personal information when we have a lawful reason to do so. Most commonly, this is to fulfill an order, communicate about delivery, respond to service inquiries, manage your account, or handle payments. We may also process data when required to meet legal, tax, or regulatory obligations.

Some personal information may be used to improve our website, develop new products, enhance customer experience, or support brand communications. Marketing emails are sent only when permission has been granted, and anyone may opt out at any time using the unsubscribe link or by contacting us directly.

Analytics and Improvement

We may use aggregated or anonymous information — which does not identify individuals — to analyze trends, monitor performance, or guide improvements. This may include general statistics about browsing behavior, product interest, or website engagement.

Marketing Communications

If you request updates, purchase a product, or sign up for notifications, we may send messages about new products, restocks, helpful content, or special offers. You may adjust your communication settings whenever you like.

We do not give third parties permission to use your personal information for their own marketing unless you have expressly agreed.

Sharing Information

We may share certain personal information with trusted partners who help us operate our business — such as payment processors, fulfillment centers, website platforms, logistics providers, fraud-prevention partners, and professional advisors. These parties are required to protect personal information and may only use it for the specific services they provide to Modern Craftsmen Home.

There may be occasions where information must be shared with legal or regulatory authorities if required by law. If Modern Craftsmen Home undergoes a merger, acquisition, or business transition, customer information may be transferred under the same privacy protections.

Protecting Your Information

We expect any third-party partners handling personal information to meet appropriate security standards and comply with applicable privacy laws. Safeguarding customer data and maintaining trust is a priority in our business and brand experience.